Cancel an order

You have a period of 14 working days to cancel your order free of charge by filling in the contact form: Formulaire de rétractation Cadeaux (
The refund will only be taken into account upon receipt of the box in perfect condition and in its original packaging. Only the purchaser of the box can claim a refund for a gift box.

You will be responsible for the return shipping costs. Shipping costs will not be refunded.

Prolonger et vérifier la date de validité d'un coffret ou chèque cadeau - Jira Service Management (