Gift cards and gift boxes are your sole responsibility. They are not nominative and may therefore be used by the person who holds them, for which we cannot be held responsible.
Only the purchaser may contact us at aide@teritoria.com to report the loss of a gift box or gift voucher. The purchaser must provide the number of the order concerned. With this information, we are able to find the associated gift reference and check that the gift card has not yet been used.